Tanuki is a contemporary dining venue in Sydney, offering a modern interpretation of Japanese cuisine in a vibrant and stylish setting. The restaurant is known for its high-quality ingredients, innovative menu, and commitment to delivering an exceptional dining experience.
About the Role
Tanuki Restaurant is seeking an experienced and motivated Restaurant Manager to lead its front-of-house operations. The successful candidate will be responsible for overseeing daily service, managing staff, and ensuring a consistently high standard of customer experience.
Key Responsibilities
- Organise and control the daily operations of the restaurant to ensure efficiency and service quality;
- Lead, supervise, and train front-of-house staff, including rostering and performance management;
- Ensure excellent customer service standards are maintained at all times;
- Handle customer feedback and resolve issues in a professional and timely manner;
- Coordinate with kitchen and bar teams to ensure smooth service flow;
- Manage reservations, seating arrangements, and overall service coordination;
- Monitor operational costs, including labour and stock usage;
- Assist with ordering supplies and maintaining appropriate stock levels;
- Ensure compliance with health, safety, and hygiene regulations;
- Maintain the presentation and cleanliness of the venue in line with business standards;
- Contribute to improving operational procedures and overall business performance.
About You
- At least 1 year of relevant experience as a Restaurant Manager or in a similar supervisory role;
- Strong leadership and team management capabilities;
- Excellent communication and customer service skills;
- Ability to work effectively in a fast-paced hospitality setting;
- Strong organisational and problem-solving skills;
- Experience with POS systems and staff rostering;
- Flexibility to work evenings, weekends, and public holidays.