Job Description

Night Manager at Pullman Adelaide

We are seeking a Night Manager to join our Front Office team at Pullman Adelaide. Reporting directly to the Front Office Manager, this pivotal role assumes full responsibility for hotel operations overnight as a relief of our Night Manager and acting as Duty Manager and representing senior leadership in the absence of the General Manager.

This is a high-impact opportunity to elevate your qualified profile within Australia’s largest hotel network. As a relief Night Manager, you’ll play a key role in delivering exceptional guest service, ensuring operational excellence, and supporting a team culture built on care, collaboration, and premium hospitality standards.

Some of the key duties of this role will include, but not limited to:

- Oversee hotel operations during overnight 2-3 shifts per week, acting as Duty Manager




- Manage late arrivals, early departures, and guest inquiries with professionalism
- Ensure safety, security, and emergency procedures are followed
- Conduct nightly audits and prepare operational reports
- Support and lead the night team to maintain premium service standards
- Resolve guest issues promptly, ensuring a seamless experience
- Monitor cleanliness and presentation of public areas overnight
- Liaise with other departments to ensure continuity across shift
- Act as a Loyalty Ambassador, promoting Accor Live Limitless (ALL) membership and benefits
- Follow up on guest feedback and assist with responses to ensure satisfaction and retention

📌 Relief Night Manager (Adelaide)
🏢 PULLMAN
📍 Adelaide