Best Practice Software in Bundaberg or Brisbane, Queensland is seeking a Customer Experience Specialist (Technical Writing) to turn complex product and clinical information into transparent, user-friendly knowledge content for internal teams. You will curate and publish knowledge base articles, run audits, and work with Support, Training and Product leaders to ensure accuracy and consistency.
The role focuses on documenting resolutions, maintaining approved responses, and contributing to onboarding
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📌 Knowledge Base Architect for Customer Experience (Brisbane)
🏢 Best Practice Software
📍 Brisbane
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