Job Description

Dental Receptionist – Join the Smile On Medowie Team!

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Are you a people person who loves a busy day, enjoys having a laugh with your team, and knows how to make patients feel welcome from the moment they walk through the door?

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Smile On Medowie is looking for a superstar Dental Receptionist to join our team!

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This is an exciting opportunity to become part of a friendly, supportive and growing dental group where no two days are the same. We're looking for someone with great energy, a positive attitude and the confidence to keep things running smoothly at the front desk.

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What your day might look like

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You'll be the friendly face of the practice and an key part of the patient experience. Your role will include:

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- Welcoming patients and making them feel comfortable and cared for
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- Managing appointments and keeping our clinicians' books running smoothly
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- Answering phones, emails and patient enquiries
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- Processing payments and managing patient accounts
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- Confirming appointments and helping keep our days productive
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- Coordinating treatment appointments and patient follow-ups
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- Working closely with our dentists, clinicians and dental assistants
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- Helping with the general day-to-day organisation of the practice
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- Bringing positive energy to the team and jumping in to help when needed!
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Who are we looking for?

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We'd love to meet someone who is:

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- Friendly, bubbly and genuinely enjoys working with people
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- Organised and able to juggle multiple things at once
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- Confident communicating with patients both in person and over the phone
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- Reliable,



proactive and happy to take initiative
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- Comfortable working in a fast-paced environment
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- A great team player with a positive sense of humour
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- Professional while still being warm and approachable
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Dental reception experience would be fantastic, particularly if you have experience with dental practice management software, treatment coordination or patient accounts.

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However, attitude is incredibly important to us. If you have strong reception/customer service experience, are quick to learn and think you would be a great fit for dental, we would still love to hear from you.

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Are you an experienced Dental Assistant ready for a change?

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We'd also love to hear from DAs who are looking to step away from chairside assisting and transition into a Dental Reception role. Your existing dental knowledge and understanding of the patient journey would be a great advantage, and we're more than happy to provide training and support to help you make the move to front desk.

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Why join Smile On?

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Smile On is a growing group of dental practices with a fantastic network of clinicians, practice teams and support staff.

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You'll have the prospect to work with a supportive team, develop your dental knowledge and build a career within a growing organisation.

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Most importantly, we want our practices to be somewhere our team enjoy coming to work. We work hard, support each other and like to have some fun along the way.

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Sound like you?

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If you're looking for a fresh prospect and think you could be the next friendly face of Smile On Medowie, we'd love to hear from you!

📌 Dental Receptionist (Ferodale)
🏢 Smile On Clinics
📍 Ferodale