Job Description

Service Administrator - Fire Protection

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East Melbourne, VIC

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Full Time - Leading Fire Protection contractor

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A well established fire protection contractor delivering projects and service works across commercial, infrastructure, and complex environments.

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Due to continued growth, they are looking to bring on a highly organised Service Administrator to support their service division, working closely with technicians, supervisors, and clients to ensure the smooth delivery of maintenance and service operations.

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This is a great opportunity to join a business with a strong pipeline of work and long-term stability, offering exposure to a range of high-profile projects and clients.

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Key Responsibilities

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- Coordinate and schedule service technicians across multiple sites
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- Manage incoming service requests, emails, and client enquiries
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- Raise and manage work orders, quotes, and service documentation using Uptick
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- Maintain accurate records in Uptick and ensure compliance tracking
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- Liaise with clients, subcontractors,



and internal teams to support delivery
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- Assist with invoicing, reporting, and general administrative support
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- Ensure service works are tracked and completed in line with contractual and compliance requirements
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About You

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- Previous experience in fire protection in a Service Administrator / Service Coordinator role
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- Previous experience with and a strong understanding of Uptick is required
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- Strong organisational skills with the ability to manage multiple priorities
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- Confident communicator, comfortable liaising with clients and field teams
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- High attention to detail and accuracy
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- Proficient in Microsoft Office
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What's on Offer

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- Join a well-established and growing contractor with a strong reputation
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- Supportive team environment with transparent structure and processes
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- Long-term career progression within the fire protection industry
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- Competitive salary package aligned with experience
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📌 Fire Service Administrator (Victoria)
🏢 New Venture Recruitment
📍 Victoria