Are you an experienced retail or hospitality leader who loves creating memorable experiences for families?
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Casual role, $40-$43 per hour
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Lead and support a team while helping create fantastic experiences for families
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We are seeking a mature-minded, enthusiastic and reliable Store Supervisor to join our team in Caringbah.
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This is an exciting opportunity for a confident manager who enjoys working in a fast-paced environment, leading a team, delivering exceptional customer experiences and ensuring the smooth day-to-day operation of a busy family entertainment venue.
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Sunday and Monday availability is mandatory for this role. Additional availability, particularly midweek and Saturday evenings will be highly regarded.
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About You
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The successful candidate will have:
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- A minimum of 3 years' experience in a retail, hospitality or similar supervisory/management role
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- A mature mindset with the confidence to lead by example
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- A positive, enthusiastic attitude and a passion for excellent customer service
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- Strong people management skills and the ability to motivate and support a young team
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- Excellent attention to detail and the ability to maintain high operational standards
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- Initiative, reliability and the ability to work independently
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- A sensible, calm and practical approach to problem-solving
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- Experience handling customer complaints professionally and effectively
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- Cash handling and end-of-day reconciliation experience
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- Intermediate computer skills and confidence using workplace systems
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- The ability to manage competing priorities in a busy environment
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- A current and valid Working With Children Check (WWCC)
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- A current First Aid Certificate
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Key Responsibilities
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- Lead, coach and support team members to deliver outstanding customer experiences
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- Oversee daily venue operations and ensure smooth running of the centre
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- Manage customer enquiries, feedback and complaints with professionalism
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- Maintain excellent presentation, cleanliness and safety standards
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- Complete senior retail-style duties including cash management, reporting and operational tasks
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- Train and mentor team members, encouraging accountability and teamwork
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- Ensure policies, procedures and service standards are consistently followed
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- Promote a safe, positive and welcoming environment for children, families and staff
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What We Offer
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- A fun and positive workplace environment
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- The chance to be part of a much-loved children's entertainment venue
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- A leadership role where you can make a real impact
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- A supportive team culture
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If you are a confident, dependable leader who enjoys working with people and takes pride in delivering exceptional experiences, we would love to hear from you.
📌 Flippin' Awesome Store Manager - Sundays & Mondays (New South Wales)
🏢 Flip Out Australia
📍 New South Wales
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