Job Description

If you're at your best in a friendly office where people genuinely support each other, you'll feel right at home at Business DNA.

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We're growing and looking for a Client Services Administrator to join our Dubbo team—someone who enjoys helping people, keeping things organised, and being the welcoming first point of contact for clients.

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What you'll love about working here:

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- A genuinely supportive, close-knit team
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- A family-first culture and healthy work–life balance
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- Career development with training and clear growth pathways
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- Flexibility when you need it (including WFH when required)
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- A professional, welcoming office environment where your contribution is noticed
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A role you'll enjoy coming to

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If you're at your best in a friendly office where people genuinely support each other, you'll feel right at home at Business DNA.

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We're growing and looking for a Client Services Administrator to join our Dubbo team—someone who enjoys helping people, keeping things organised, and being the welcoming first point of contact for clients.

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What you'll love about working here:

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- A genuinely supportive, close-knit team
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- A family-first culture and healthy work–life balance
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- Career development with training and clear growth pathways
n
- Flexibility when you need it (including WFH when required)
n
- A professional, welcoming office environment where your contribution is noticed
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About Business DNA

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Business DNA is a growing accounting and advisory firm in Dubbo with a loyal client base and a simple focus: helping clients succeed while creating a workplace where our people can do their best work.

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We're professional, down-to-earth and collaborative. We work hard, look after each other, and make sure work feels rewarding—not draining.

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We also value strong relationships—with our clients and in our local community.

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Our Values

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Our culture is guided by four values:

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- Be Progressive — embrace change and lead with innovation
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- Drive Responsibility — own outcomes and empower informed decisions
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- Nurture Collaboration — strong relationships create strong results
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- Achieve Balance — success in business and in life
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Why Join Business DNA

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You'll join a team that backs you, invests in your growth, and respects life outside of work.

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The Business DNA experience (our EVP):

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- Support & connection: collaborative team, trust and respect, and genuine day-to-day support (including informal afternoon catch ups)
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- Growth: development plans, training and learning opportunities, and room to build a long-term career
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- Balance: family-first mindset and a healthy work–life balance
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- Flexibility: office-based in Dubbo with flexibility (including WFH when required)
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- Recognition: clear goals, annual reviews, and opportunities as the firm grows
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The role (in a nutshell)

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You'll be a friendly face (and voice) our clients meet—helping create a welcoming experience and supporting the team to keep the office running smoothly.

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Your days will include:

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- Greeting clients and coordinating meeting rooms
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- Answering calls, emails and enquiries with care
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- Booking and confirming appointments and supporting meeting prep
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- Keeping client records accurate and up to date
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- General admin support for our accountants and wider team
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This is primarily an office-based role in Dubbo, with flexibility to work from home when required.

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What we're looking for

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You'll thrive in this role if you're friendly and professional with clients, naturally organised, and enjoy being the person who keeps things moving.

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Helpful qualities include:

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- Strong communication and attention to detail
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- Confidence juggling priorities and following through
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- A team-first mindset and willingness to learn
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- Comfort using Microsoft Office and cloud-based systems
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- Experience in admin/reception/client service is great—but not essential
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Remuneration

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We offer a market-competitive salary package based on your skills and experience.

📌 Client Services Administrator (Dubbo)
🏢 Business DNA
📍 Dubbo