You will be the first and last point of contact for our guests, delivering warm, professional service and ensuring a seamless stay. This is a hands‑on, guest‑focused role suited to someone who enjoys variety and a fast‑paced hotel setting.
Key Responsibilities
- Welcome guests, check‑in and check‑out using Opera PMS
- Handle guest enquiries, requests and complaints efficiently
- Assist with group arrivals and departures
- Operate phones, process payments and balance transactions
- Promote Accor loyalty programs and hotel services
- Support luggage handling, wake‑up calls and guest assistance
- Work collaboratively with hotel and precinct teams
📌 Front Office All Rounder (Sydney Olympic Park)
🏢 AccorHotel
📍 Sydney Olympic Park
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