Location: Adelaide, Australia

Key skills:

Minimum 3 years' experience in Service Now development roles.

• Service Now Admin Certification (or higher).

• ITIL Practitioner Certification (or higher).

• Strong experience with Business Rules, UI Actions, Client Scripts, and Workflow Design.

• Experience across scripting languages (Java Script, Glide, Power Shell) and frameworks (.NET, Angular, React).

• Familiarity with Microsoft Azure services and cloud infrastructure.

• Demonstrated experience with APIs, middleware, and network technologies (firewalls, proxies, etc.).

• Background in large, complex enterprise environments with multiple integration points.

• Ability to produce detailed solution documentation and stakeholder communications.

Desirable skills:

Ability to develop, script,



and enhance Service Now modules and integrations (e.g., ITSM, ITSM Pro, ITOM).

• Lead the design, development, and delivery of scalable Service Now solutions.

• Solid communication and coordination skills with internal stakeholders and vendors to implement technical plans and improvements.

• Build and maintain release plans and environment provisioning in Service Now.

• Document technical designs and architecture including "as built" and operations guides.

• Monitor and assess emerging technologies and ensure solutions align with enterprise standards

📌 Senior Service NOW Developer (Australia)
🏢 Hexaware APAC
📍 Australia