Best Western Plus Buckingham International is a 4-star hotel located in Melbourne south east. We are currently seeking an experienced and well-presented individual to join our Front Office team as a F/T or P/T receptionist.

Applicants must be professional, well presented, have excellent work ethic, written and verbal communication skills and committed to their work.

The role will require attention to detail, excellent computer skills, prepared to multi task, high level of customer service skills, a positive attitude and the ability to show initiative.

A background in the hospitality/tourism industry is preferred and knowledge of Property Management System would be an advantage but not essential.

Minimum of 6 months hospitality experience is required for this position.

We are expecting a customer service oriented all-rounder to join our team.

Responsibilities:

- Able to use our room reservation system to answer customers' inquiries and make reservations

- High level meet and greet clients





- Cooperate with F&B;, and housekeeping for any hotel operation or guest-related matter.

- Client relationship management

Requirements:

- Polite and tactful personality

- Attention to detail

- Patient, keen on dealing with people

- Having excellent interpersonal skills

- A great team player

- Able to work multiple tasks under pressure, have high organizational skills

- Strong time management, interpersonal, communication and presentation skills and a friendly, mature approach to your work

- Relevant working experience in Food and Beverage or Hotel services

- Able to work various shifts

What we provide:

- Professional work workplace

- Working in an open minded team

- Opportunity for career growth and development

If you have a passion for this role, want to be part of our team then we want to hear from you!

📌 Front Office Receptionist (Melbourne)
🏢 Jiu-Jiu
📍 Melbourne