Position Summary:

We are seeking an experienced Quality Assurance Officer with 5+ years’ experience in document control in an Integrated Management System to play a vital role in our team, contributing to the systematic control, management, and distribution of management system and organisational documents. This position ensures that all documentation is accurate, accessible, up-to-date, and complies with both internal and external standards. The Document Controller works across teams and departments, maintaining efficient workflows and providing critical document-related support to project teams and stakeholders.

About Us:

At Parratech, we design, engineer, manufacture, and install top-tier prefabricated solutions for clients across Australia and New Zealand. Our solution-based approach drives every project we undertake, ensuring we deliver on time and to the highest standards. With a commitment to innovation, precision, and excellence, Parratech is a leader in the industry, and we are looking for talented professionals to join our dynamic team.

Key Skills:

The Document Controller will be assessed annually based on outstanding performance in the following areas:

1. Document Control & Management

- Maintain and update document registers and numbering schemas
- Oversee the handling, storage, and security of electronic and hard-copy documents
- Implement and maintain a structured document control system, ensuring version control and proper labelling
- Develop and maintain work instructions, procedures, and workflow documentation
- Provide training and guidance to project teams on document management processes
- Build strong, effective relationships with internal teams and external partners
- Manage the uploading, updating, and retrieval of documents on document control software (e.g., OneDrive, Dropbox)
- Manage the issuing of client documentation to specific clients that meets their requirements

2. Compliance & Quality Assurance

- Ensure all documents comply with company policies, regulatory standards,



and industry best practices
- Conduct regular audits to maintain quality and compliance, ensuring accuracy and completeness
- Prepare document packages for audits, inspections, and submissions
- Route and chase signature approvals diplomatically throughout the business

3. Coordination & Collaboration

- Distribute documents to relevant teams and external partners as per project schedules and requirements
- Act as the central point of contact for document-related inquiries and coordinate with various departments to ensure document integrity
- Facilitate training on document control systems and protocols as required

4. Data Entry & Tracking

- Maintain comprehensive logs for document tracking, including document history, revisions, and approvals
- Regularly update document statuses, track outstanding documents, and follow up with relevant stakeholders

5. Support & Troubleshooting

- Assist team members in locating, retrieving, and using documents
- Resolve document-related issues, such as missing files or version discrepancies, promptly and accurately
- Prevents and mitigate risk of document duplication and document loss
- Provide ongoing support in maintaining document management software and troubleshoot basic issues

6.Continuous Improvement

- Develop and implement a document management system in line with industry development and requirements
- Continuously review and improve document control processes to enhance efficiency and reduce errors

The Document Controller is essential to maintaining the efficiency and accuracy of an organization’s document management systems and supporting team productivity.





Required Qualifications & Experience:

Experience

- 5+ years’ experience in document control in an Integrated Management System Proven experience working on large‑scale construction or infrastructure projects is preferred.

Skills & Competencies

- Excellent attention to detail and organizational skills
- Strong commitment to accuracy, integrity, and compliance
- Exceptional attention to detail and accuracy
- Strong organizational and time management skills
- Robust understanding of document control standards and best practices
- Spots inconsistencies quickly
- Maintains clean audit trails
- Demonstrated ability to write clear procedures and work instructions
- Strong interpersonal skills with the ability to build collaborative relationships
- Ability to manage across various functions in Parratech
- Effective communication and coordination abilities.
- Good understanding of ISO9001 & ISO45001 Standards quality control processes and construction standards.
- Proficiency in MS Office 365, SharePoint and basic reporting tools.

Certifications (Preferred but Not Mandatory)

- Lead Auditor training
- ISO 9001 Quality Management System training
- ISO 45001 Occupational health and safety management systems training

Parratech Values:

We Have Grit: Stay accountable when quality issues are difficult. Persist through root cause, corrective action and sustainable close-out rather than accepting workarounds.

We Keep It Real: Use facts, data and transparent conversations. Surface quality risks early, challenge respectfully and communicate clearly with leaders, teams, clients and suppliers.

Do It Right – Always: Set the standard for compliance, integrity and right-first-time delivery. Never trade quality for speed, convenience or short-term outcomes.

We Care About People: Build capability rather than blame. Create systems that help people succeed, listen to frontline insight and ensure quality decisions protect our people, customers and reputation.

📌 Document Controller (Kings Park and Botanic Garden)
🏢 Parratech Group
📍 Kings Park and Botanic Garden