Wellvue | Queanbeyan, NSW | Full-time, Monday to Friday

$80,000–$85,000 + superannuation, depending on experience and capability

Senior Medical Administrator supporting a growing telehealth mental health service. No weekend work, free onsite parking, hands-on mentoring and a pathway to practice management.

About Wellvue

Wellvue makes high-quality mental health care more accessible to Australians. We support psychiatrists, psychologists and other clinicians delivering specialist care through telehealth, backed by an administrative team supporting patients, referrers and clinicians.

What we offer

- $80,000–$85,000 + superannuation, based on experience and capability

- Direct mentoring from an experienced Practice Manager

- Development towards practice management and leadership responsibilities

- Full-time Monday-to-Friday hours with no weekends

- Supportive, collaborative team and meaningful mental health work

- Opportunity to improve systems, workflows and patient experience

- Free onsite parking at Hibernia Lodge, a distinctive heritage workplace

The upper end of the range suits candidates with substantial experience, solid judgement and problem-solving skills, and the ability to guide others.

About the role

- Manage patient enquiries, referrals and bookings

- Support psychiatrists, psychologists and other clinicians

- Process Medicare, billing and payment administration

- Resolve complex patient and clinician enquiries

- Support the Practice Manager with operational issues

- Guide,



train and support administrative staff

- Check accuracy, maintain procedures and improve workflows

What you’ll bring

You may be a Senior Medical Administrator, Senior Medical Receptionist, Practice Coordinator, Medical Secretary, Assistant Practice Manager or experienced healthcare administrator. A formal leadership title isn’t required; sound judgement, initiative and professionalism are.

- At least three years’ medical administration or reception experience

- Specialist practice or complex healthcare experience

- Confidence with Medicare and medical billing

- Excellent communication and attention to detail

- Strong ownership, problem solving and prioritisation skills

- Ability to support and guide colleagues

Halaxy or other practice management system experience is highly regarded. Psychiatry, psychology or mental health experience is welcome but not essential.

Our workplace

Hibernia Lodge is in Queanbeyan, minutes from Canberra. The role is primarily office-based to support close collaboration with the Practice Manager and administrative team.

How to apply

Submit your CV and a short cover letter explaining your experience and interest in the role. Please include:

• Your medical administration experience and responsibilities beyond reception
• Any experience supporting staff or improving a workplace process
• Why you are ready for a senior medical administration role

If you’re ready for your next step, we’d love to hear from you.

📌 Senior Medical Administrator (Canberra)
🏢 Wellvue
📍 Canberra