Donor Care Coordinator (Canning Vale)

Donor Care Coordinator (Canning Vale)

25 Sep
|
Good Sammy Enterprises
|
Canning Vale

25 Sep

Good Sammy Enterprises

Canning Vale

Good Sammy is WA’s largest social enterprise, transforming lives and workplaces through disability employment and advancing sustainable practices. We’re a beloved and iconic WA brand. You might know us for our op shops, but there is so much more to Good Sammy and the impact we create every day.

Our fundraising program is growing, and we’re looking for an experienced and enthusiastic Donor Care Coordinator to join our Marketing, Fundraising and Partnerships team.

A chance to make your mark

This is a little different from stepping into a long-established donor care role.

You’ll be joining us at an exciting stage in our fundraising journey, with the opportunity to bring your experience and ideas to how we welcome, thank, engage and care for our supporters.

You’ll take ownership of the day-to-day donor experience and administration, working closely with our Fundraising and Philanthropy Manager to support appeals, campaigns and engagement activities that strengthen relationships and help grow our fundraising.

Importantly, we’re also exploring a new CRM and fundraising technology to support our future growth. If you understand fundraising platforms, donor databases and what good donor data and processes look like, we want you to bring that experience to the table.

You’ll have a genuine opportunity to contribute to how our systems, processes and supporter journeys evolve. It’s a rare chance to help get things right from the outset, rather than simply inherit the way things have always been done.

What you will be doing:

- Provide warm, responsive and professional donor care, coordinating acknowledgements, communications and supporter enquiries
- Maintain accurate donor records, preferences and fundraising data to support great donor experiences
- Support fundraising appeals, campaigns, events, tours and engagement activities
- Help identify opportunities to strengthen donor stewardship, engagement and supporter journeys




- Administer and coordinate our corporate volunteering program, including enquiries and bookings
- Bring your fundraising systems experience to improving our processes and ways of working, including our exploration and introduction of new CRM technology.

About you:

We’re looking for someone who understands fundraising and donor care and is excited by the opportunity to help a growing program reach its potential.

You’ll ideally bring:

- Experience in fundraising, donor care or a similar not-for-profit fundraising environment, with a good understanding of donor stewardship and what makes a great supporter experience.
- Experience using fundraising platforms, CRMs or donor management systems, with confidence working with donor data, processes and systems.
- Excellent written and verbal communication skills, with a warm, professional and relationship-focused approach.
- Strong organisation and attention to detail, with pride in getting the little things right.
- Curiosity, initiative and confidence to contribute ideas and suggest better ways of doing things.
- A collaborative approach and genuine enthusiasm for making a difference, with the ability to build positive relationships across a team.

We do want someone who understands fundraising, is comfortable with technology and can bring experience, ideas and good practice to the conversation.

Why join Good Sammy?

- 0.8 FTE with the flexibility to work from home one day per week, offering a balance of meaningful work and flexibility.
- A rare south of the-river opportunity, with our Canning Vale location offering a great alternative to the CBD commute.




- Work from our newly renovated, modern offices, with plenty of collaborative spaces and meeting rooms, plus free onsite parking and EV charging.
- Enjoy our onsite canteen and barista made coffee at very competitive prices.
- Have our Factory Outlet right on your doorstep, plus as a staff loyalty member you will receive double the reward points!
- Salary packaging benefits, helping you make the most of your take home pay
- Working for good. Use your talents and skills for purpose and impact while advancing the mission of a beloved and iconic WA organisation.

This is an opportunity to take what you already know about fundraising and donor care and use it to help us build something great.

You’ll have plenty to contribute, plenty to learn and the chance to see the impact of the relationships, systems and foundations you help strengthen.

How to Apply

If you are interested in a rewarding career that gives back to those living with a disability and the local community, apply now! Please submit your resume and a cover letter outlining why you are well-suited for the role.

Positive Sammy Enterprises is committed to providing an environment where people are safe, valued and heard, especially vulnerable adults, young people and children. We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact [email protected].

Closing date: 24th October 2026

Good Sammy reserves the right to complete the recruitment process prior to the closing date. Whilst we appreciate each and every application, due to the high level of interest, only successful applicants will be contacted. Thanks for your understanding.

📌 Donor Care Coordinator (Canning Vale)
🏢 Good Sammy Enterprises
📍 Canning Vale

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