We're looking for an experienced, hands-on Venue Manager to lead a new venue opening in Kingswood. You'll be involved from the beginning: helping build the team, establish the culture and operating standards, and then taking ownership of the day-to-day performance of the venue. This is a hands‑on role. We're looking for someone who enjoys being on the floor, leading people and taking genuine responsibility for the performance of their venue. You'll be supported by an experienced senior operations team.
Weekend availability is essential, as weekends are an important part of the business.
Key responsibilities
Leading, coaching and developing the front-of-house team
Helping recruit, onboard and build the opening team
Being highly visible on the floor and setting the standard for service
Managing rosters, labour costs and day-to-day staffing
Driving sales and improving the customer experience
Working closely with the Executive Chef and senior operations team
Taking ownership of busy service periods
Building a positive, accountable team culture
Maintaining solid operational, RSA, WHS and food-safety standards
Identifying opportunities to improve the venue and having the autonomy to implement good ideas
About you
Solid hospitality management experience
A natural ability to lead, motivate and hold people accountable
Excellent floor presence and customer-service skills
Experience with rosters, labour management and cost control
The confidence to make decisions and solve problems
A hands‑on approach
Strong communication and organisational skills
Experience opening a recent venue is highly regarded, but not essential
Current NSW RSA RCG and Approved Manager qualifications are highly regarded
Full Australian working rights suitable for an ongoing full-time role
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