Noc Cloud & Networks Specialist Contact Centre Western Australia

Noc Cloud & Networks Specialist Contact Centre Western Australia

24 Sep
|
Optus
|
Western Australia

24 Sep

Optus

Western Australia

Optus is seeking a Contact Centre Specialist to deliver high-quality managed services and technical support across Cloud Contact Centre technologies for a government client. The role blends hands-on troubleshooting with stakeholder engagement, operating in a mature ITIL setting.

Day-to-day work includes supporting Cloud Contact Centre settings, updating ServiceNow records, and executing complex changes while ensuring security and continuity across teams and vendors.
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📌 Noc Cloud & Networks Specialist Contact Centre Western Australia
🏢 Optus
📍 Western Australia

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