Job Description
Work for an Australian HRD Employer of Choice winner for 11 years in a row
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Join one of Australia's leading IT services companies and help deliver outstanding licensing support to government and enterprise customers.
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What You'll Do
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Support the Licensing team by managing customer queries and administrative sales functions
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Respond to inbound communications and assist with quoting, order management and issue resolution
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Liaise with internal Account Managers and external partners to ensure smooth service delivery
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Contribute to sales productivity by identifying upsell opportunities and leveraging vendor promotions
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Maintain accurate data and prepare customer transaction reports
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Build trust-based relationships with customers, vendors, and internal stakeholders
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What You'll Bring
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Experience in a customer service, sales support, or licensing role within the IT industry
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Strong communication skills and a proactive, service-oriented mindset
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Ability to negotiate and resolve issues effectively
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Attention to detail and comfort working with data and systems
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A team-focused approach and ability to work in a agile environment
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Some knowledge of IT licensing programs and partner tools is highly desirable
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Who is Data#3?
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Listed in ****, Data#3 is now an ASX200 listed company reporting gross sales of $3.4 billion in FY26. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.
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Voted HRD's Employer of Choice for 11 years straight, Data#3's culture is built on five core values: Honesty, Excellence, Agility, Respect, and Teamwork (HEART).
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At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued and we encourage your application.
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Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.

📌 Customer Support Representative (South Australia)
🏢 Data#3
📍 South Australia