Sydney | Contract (with potential for conversion)
About the Role
We are looking for a Financial Systems Support Analyst to provide high-quality support and governance across financial systems. This role is ideal for someone with a mix of technical and finance systems knowledge, or someone strong in one area with the willingness to develop the other.
You'll play a key role in ensuring system stability, user support, and continuous improvement while working closely with Finance and IT teams.
Key Responsibilities
Financial Systems Support
Deliver proactive, high-quality support to Financial Systems users
Monitor, prioritise, and resolve service requests and system issues
Provide functional and basic technical support to end users
Apply strong analytical and troubleshooting skills to resolve issues efficiently
Use Excel and/or SQL for data analysis, validation, reconciliation, and reporting
Support finance operations, reporting, and audit activities
System Coordination & Delivery
Work closely with Finance and IT teams to support system changes
Act as Release/Test Coordinator for system updates and enhancements
Quickly learn and adapt to current tools, systems, and processes
System Administration & Governance
Ensure all system administration tasks and procedures are documented and executed on schedule




Maintain financial systems under guidance of the Business Systems Analyst - Financials
Support system stability, accuracy, and continuous improvement
Access & Controls
Manage and review user access controls across financial systems
Support audit requirements, governance, and segregation of duties
Ensure access is appropriate, controlled, and compliant
Key Skills & Experience
Experience supporting financial systems or business applications
Strong analytical, problem-solving, and troubleshooting skills
Proficiency in Excel and/or SQL (data analysis, reconciliation, reporting)
Understanding of finance processes (AP, AR, GL, reporting) or systems
Ability to work with both technical and non-technical stakeholders
Strong organisational skills and ability to manage multiple priorities
Fast learner with the ability to adapt to new systems and tools
Ideal Candidate
We are open to candidates who:
Have a technical background with some finance knowledge, OR
Have strong finance systems/process experience with an interest in the technical side
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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📌 Support Analyst (Sydney)
🏢 Hays
📍 Sydney