NEW STORE ALERT!
The MECCA Story
Since our beginnings in ****, MECCA has redefined the beauty landscape in Australia and Aotearoa (New Zealand), leading in retail innovation and delivering the ultimate beauty experience. Our goal has remained the same since the beginning - to help our community look, feel, and be their best.
We're beyond excited to welcome beauty lovers to our brand-new
MECCA Townsville
store, landing soon in tropical North Queensland! Set across 500sqm with eight dedicated makeup chairs, two skin beds and a stunning Perfumeria, the new space is designed for locals and visitors alike, whether you're heading out, winding down, or simply soaking up the sunshine. At
MECCA Townsville
, we're bringing our signature beauty experience to the heart of the community, offering moments of MECCA magic, self-care and connection, every day.
As a part of our in-store management team, you will support our Hosts & Specialists in delivering an unparalleled customer experience by championing our MECCA Values and embodying our vision to
make customers look and feel their best
every single day.
We are seeking expressions of interest in all roles, including:
Store Manager
Operations Manager
Assistant Store Manager (2IC)
Zone Manager (3IC)
Day-to-day responsibilities:
Engaging and engaging your team to bring their best self to work to ensure we are meeting key KPIs and key in-store targets
Mentoring and providing feedback to your team to continue to drive their professional development
Work closely with the State and Regional management team to lead the unparalleled MECCA store experience
Ensure smooth and productive store operations that underpin a seamless customer experience
What success looks like in this role:
Our ideal candidates will have the following:
A minimum of 1 year directly, or indirectly, managing a team in a retail environment for all roles below a store manager
Retail Managers will have a minimum of 2 years directly,



or indirectly, managing a team in a retail environment
Experience in driving and delivering an exceptional customer service in a high-energy environment
An 'elbows-out' mindset and a passion for all things beauty
Proven ability to drive key sales outcomes
A relentless desire to ensure operational effectiveness with a strong understanding of back of house operations
The ability to influence, coach and mentor others while building robust relationships built on trust, empathy, and transparency
Exceptional communication and organisational skills
Perks as a Leader at MECCA:
World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events!
Opportunities to earn more with our monthly performance bonus program
A generous employee discount
to
spoil yourselves and your immediate family, as well as a generous product allowance,
subject to company policy!
A competitive parental support program
More than skin deep:
At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,
MECCA M-PACT
, we're transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over. To learn more about life at MECCA Brands, please visit

📌 Mecca Townsville - Management Expressions Of Interest (Australia)
🏢 Mecca
📍 Australia