Support Engineer (Sydney)

Support Engineer (Sydney)

23 Sep
|
XPT Software Australia Pty
|
Sydney

23 Sep

XPT Software Australia Pty

Sydney

Must Have Skills: 5+ years of experience in
DNS
operations/support, with at least
2–3 years at L3 level Robust hands‐on
experience with
BIND (open‐source DNS)
Deep understanding of:
·

DNS protocol internals
·

Authoritative vs Recursive DNS
·

TTL, caching behavior, and query resolution flow
Strong
Linux/Unix system administration experience
Strong networking fundamentals:
·

TCP/IP, UDP
·

Latency and routing behavior
Nice to Have Skills:

Experience with
Anycast DNS
deployments

Exposure to other DNS software: Unbound,
PowerDNS, Knot DNS

Automation and scripting (Shell, Python,
Ansible)

Monitoring tools:
Prometheus, Grafana, Nagios,
Zabbix

ITIL processes (Incident, Problem, Change
Management experience)

Requirements

📌 Support Engineer (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney

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