Customer Service Representative / Officer
The Company
Join a growing parcel and logistics company based in Sydney CBD ****.
Be part of a fast-paced business that keeps deliveries moving and customers informed.
Work with a supportive team that values service, reliability, and teamwork.
The Role
We're looking for a personable Customer Service Representative / Officer to support customers with parcel and delivery enquiries.
Handle phone and email enquiries, providing clear, timely, and professional support.
Assist with tracking updates, delivery issues, and general customer requests.
Work closely with internal teams to resolve issues and keep customers updated.
Maintain accurate records and deliver a positive experience with every interaction.
About You
Previous experience in customer service or a similar support role.
Strong communication skills and a calm, professional approach.
Organised, adaptable, and confident managing a busy workload.




Solutions-focused with a genuine commitment to helping customers.
A team player who enjoys working in a rapid-moving environment.
This is a
hybrid
position.
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📌 Customer Service Representative / Officer (Sydney)
🏢 Robert Half Australia
📍 Sydney