Claims Ops Lead – Hybrid Sydney Equity

Claims Ops Lead – Hybrid Sydney Equity

24 Sep
|
Hatch
|
Sydney

24 Sep

Hatch

Sydney

Fetch is seeking a Customer Operations Lead for Claims in Sydney to lead the Customer Operations team, ensure high-quality care during pet treatment and claims, and partner with Product and Engineering to fix journeys with human + AI workflows. The role blends leadership with hands-on operations in a hybrid setting.

You will build playbooks, set standards, and scale a high-trust, high-velocity function that protects customer outcomes, with equity included.
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📌 Claims Ops Lead – Hybrid Sydney Equity
🏢 Hatch
📍 Sydney

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