Client Service Representative | Sydney, NSW
IQVIA is looking for a driven and client-focused Client Service Representative to join our Sydney team. This is a fantastic opportunity to work alongside some of Australia's most recognised brands ranged across Pharmacy and Grocery - delivering high-impact insights in a agile, data-driven environment.
In this role, you'll partner closely with clients to help them unlock the full value of IQVIA's products and services, building strong, trusted relationships and delivering outcomes that truly make a difference.
What you'll be doing
Build and grow strong relationships with a portfolio of high-profile clients
Resolve client queries with speed, ownership, and a positive, solutions-focused mindset
Collaborate with cross-functional teams to deliver a seamless client experience
Analyse large pharmacy and grocery datasets to uncover trends and generate meaningful insights
Proactively identify opportunities to add value and enhance client outcomes
What we're looking for
Bachelor's degree in relevant field
2-3 years of related work experience
Experience in retail Pharmacy and /or grocery / consumer sales industry ideal
A confident communicator who can engage and influence stakeholders at all levels
A curious, analytical thinker with robust problem-solving skills and attention to detail
A customer-first mindset and a genuine passion for delivering great service
Experience working with data and the ability to use MS Office and Power BI to analyse,



visualise and present data effectively
Why join IQVIA?
Work with industry-leading data and Australia's top healthcare and retail brands
Be part of a supportive, collaborative, and high-performing team
Enjoy a flexible working model with a blend of office and work from home
Grow your career in a global organisation at the forefront of healthcare analytics
If you are interested please apply with your resume. If you are successful you will receive an email to complete an online assessment.
Candidates who pass this assessment will be contacted direct by the IQVIA Recruiter to discuss.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

📌 Client Service Representative (Australia)
🏢 Iqvia
📍 Australia