Job description
Working within the Continuous Delivery for a key player in the insurance industry, you will be embedded in the Customer New value stream, responsible for shaping and delivering technology that directly supports customer-facing sales pipelines.
You will work alongside a Digital Product Manager, Delivery Manager and Engineering Manager, collaborating with cross-functional teams including Business Analysts, Software Engineers and Quality Analysts.
As an Associate Product Manager, you will bring a blend of insurance domain expertise, product thinking and data-driven decision-making to help define, prioritise and deliver high-impact digital solutions.
This role suits someone who is analytically sharp, commercially aware, and passionate about using technology - including AI-powered tools - to modernise and optimise customer experiences in the insurance space.
Key Responsibilities
Own and refine the product backlog; produce and maintain Epics, Features and User Stories with clear acceptance criteria in Jira
Gather, analyse and validate business requirements, translating them into actionable product specifications
Produce Activity Diagrams, Use Case Models and Use Cases that clearly articulate business and technical needs




Collaborate with Engineers on Conceptual Solutions and Sequence Diagrams to ensure technical alignment with business goals
Partner with Quality Analysts and Engineers on test plans, test case reviews and defect triage to uphold delivery quality
Apply AI analytical tools and techniques to surface insights, identify process improvements and support data-informed product decisions
Engage and align stakeholders across Business Units to identify opportunities, manage scope and support effective decision-making
Support and mentor offshore GCC team members, fostering a collaborative and high-performing team setting
Contribute to initiative scoping, benefits realisation tracking and candidate pipeline prioritisation
Skills & Experience
Mandatory
Background in the insurance industry MANDATORY
Hands-on experience with AI analytical tools (e.g. prompt-based analysis, AI-assisted documentation, data insight tools)
Proven experience in business analysis, product ownership or a related delivery role
Strong written communication skills with the ability to produce clear, concise documentation
Highly Regarded
Familiarity with Agile delivery frameworks and tools (Jira, Confluence)
Experience working in cross-functional digital delivery teams
Exposure to sales pipeline or customer acquisition technology
******

📌 Associate Product Manager - Insurance (Melbourne)
🏢 Charterhouse Partnership
📍 Melbourne