Application Administrator / Application Support Specialist
Contract Role | Immediate Start | Sydney CBD Hybrid
We are currently seeking an experienced Application Administrator / Application Support Specialist to join a busy and collaborative technology team supporting a broad range of critical business applications.
This is a hands-on applications support role suited to someone with 3-5 years of experience who can hit the ground running in a fast-paced environment. The successful candidate will work across approximately 40 business applications, including both COTS and internally developed .NET applications.
The Role
You will be responsible for providing Level 2/3 application support, managing escalated incidents, coordinating with third-party vendors, and supporting ongoing system administration activities across a complex applications environment.
Working within a close-knit team of 7, you'll contribute to maintaining business-critical systems while collaborating with internal stakeholders and external suppliers to resolve technical issues efficiently.
Key Responsibilities
Manage and resolve escalated application incidents within agreed service levels
Coordinate and manage third-level escalations with external vendors and suppliers
Support and administer a broad range of business applications
Assist with user account management and access administration
Support SQL Server, IIS,



and Azure-based environments
Produce customised reports and system support documentation
Participate in testing activities and deployment support
Coordinate software upgrades and system changes
Maintain licence allocation and utilisation records
Skills & Experience
3-5 years' experience in Application Support / Systems Administration
Strong experience supporting applications environments (not desktop or Windows support)
Recent experience with:
MS SQL Server
IIS
Azure technologies (highly desirable)
Experience managing Level 2/3 incidents and vendor escalations
Exposure to COTS and/or .NET-based applications
Strong communication and documentation skills
ITIL certification or equivalent experience highly regarded
Relevant IT degree preferred
Working Environment
Hybrid working arrangement - 2 days onsite per week (Mondays or Wednesdays & Thursdays)
Standard business hours (9am-5pm) with occasional planned after-hours work
Friendly and collaborative team environment with strong camaraderie
Important Information
Immediate start required - candidates must be available to commence from 1 June or have a maximum 1-week notice period
If you're an experienced Applications Support qualified looking for your next contract opportunity, apply now.

📌 Application Administrator - Application Support Specialist (Sydney)
🏢 Morgan Mckinley
📍 Sydney