Inside Account Manager
Description -
Our
Inside Account Manager
is responsible for generating leads, advancing the sales process, closing new and existing business and revenue growth objectives by effectively articulating the value proposition associated with HP's products and services. The Inside Account Manager will be required to leverage social, digital, video, chat, phone and occasional face to face sales demonstration to effectively reach, sell to and manage HP's customers.
Success in the role is determined by a high close rate in generating new and existing business from inbound phone calls and teaming with the respective Enterprise Account Manager (EAM), along with proactive outbound selling through targeted phone campaigns and cold call prospecting.
This role is a generalist role which covers a product portfolio of End Point Compute, Print, Collaboration, Software and Services.
The
Inside Account Manager
will serve as the central point of contact for the customer across opportunities, closing deals and managing customer relationships and escalations. Another key engagement is with cross functional business units in HP to provide deliverables in pricing and solutions that meets HP's customer needs.
Key Result Areas (KRA):
Achieve Annual business revenue target and meet profitability expectations
Build strong client relationships and professionalism representing HP
Create strong and effective working relationships with all employees of HP
Complete and deliver sales and forecasting reports and maintain up to date sales data in Microsoft Dynamics
Ensure compliance with HP values, policies and standards as well as compliance with HP's standard business code of conduct
Job Specification:
Education:
• University/Associate degree preferred or equivalent experience
Technical Skills:
• Proven
capability in solution selling in the PC/Solution/Services/Collaboration/Print Industry
• Proven
capability in hands on problem-solving, with ability to generate ideas and solutions.
• A positive and determined approach to researching and analyzing new business opportunities.
Industry
Experience:
• Minimum
3-5 years of proven Virtual Account Manager sales experience in the IT industry.
• Knowledge
of the market, current IT challenges, competitor behavior and strategy.
Management
Skills:
• Stakeholder
Management
Personal
qualities:
• Solid
personal motivation and application skills to set and achieve objectives.
• Strong
interpersonal skills to liaise with many and varied internal and external contacts
• Attention
to detail
• Excellent
organizational and time management skills and the ability to handle multiple priorities effectively.
• Demonstrates
on-going compliance with attendance requirements, training, expectations, and completed tasks at the direction of management.
• Exercises
independent judgment within generally defined policies and practices to identify and select a solution.
Technology
Skills:
• Excellence
in MS Word, Excel, and PowerPoint
• Experience
in using Microsoft Dynamics or similar CRM tool
Language
Skills:
Excellent command of English (verbal and written)
Communication
Skills:
Excellent communication skills, with effective communication styles
Why HP Australia?
Australian Market Leader across PC & Print
A wide and varied product portfolio to market
Recognised globally as an Employer of Choice and certified as a Great Place to Work ****
Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
Market Leading Mentoring Program
Recognised and one of the world's most sustainable companies
Wellness Programs
Flexible work environment
Supportive team culture
Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.
Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you!
#LI-POST
Job -
Sales
Schedule -
Full time
Shift -
No shift premium (Australia)
Travel -
25%
Relocation -
No
Equal Opportunity Employer (EEO)
-
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's
EEO Policy
or read about your rights as an applicant under the law here: "
Know Your Rights: Workplace Discrimination is Illegal
"
📌 Inside Account Manager (Australia)
🏢 HP
📍 Australia