The Company
Our client is an NFP organisation that ranks among Victoria's most prominent community health providers. They are seeking an experienced Community Engagement Officer to assist with outbound community outreach, building awareness of services across local community groups and networks in this 6-8 week temporary role.
The Role
You will be responsible for:
Reaching out to local community groups to introduce the organisation and its services
Making outbound calls to build awareness and spark interest in the community
Engaging with people from diverse cultural and social backgrounds
Liaising with libraries, schools, and community organisations to share information
Encouraging networks to pass information on to unpaid carers and relevant groups
Attending community expos and events to promote services and build new connections
Creating initial interest and enquiries rather than formal presentations or sales
Communicating confidently and compassionately with a wide range of people, including those with disabilities or medical conditions
Completing general administrative tasks to support the wider team
Updating and maintaining the database with accurate information
Your Profile
You will have:
Minimum 2 year's experience in outbound calling, customer engagement,
or community outreach
Confidence speaking with a wide range of people both over the phone and in person
Excellent written and verbal communication skills
Solid relationship-building and interpersonal skills




Experience working within a Not-for-Profit organisation (highly regarded)
Background or exposure to social work, education, community services, or community development (desirable)
Proficiency in Microsoft Office Suite, including Excel and PowerPoint
Experience using CRM systems such as HubSpot (desirable)
The ability to multitask and manage competing priorities
A flexible and adaptable approach to changing needs and environments
Confidence working both independently and as part of a team
Culture & Benefits
On-site parking available
Welcoming, friendly and supportive office culture
Active social club and regular team events
Collaborative environment with approachable leadership and open communication
Apply Today
Please send your resume by clicking on the apply button.
Reference Number: ****************BS
This is a hybrid working position.
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📌 Community Engagement Officer - 6 Week Temp Role! (Melbourne)
🏢 Robert Half Australia
📍 Melbourne