Description
Vetcall Q Store
Mermaid Waters
– Practice Manager
Grow your
veterinary
leadership career with us! Our
Vetcall
group
has a outstanding opportunity for a highly motivated and nurturing
Practice Manager
(Qualified Vet Nurse).
We're a small animal practice located in a bustling
shopping
villag
e
amongs
t
the pristine waterways of Mermaid Waters.
Our clients consider us the vet clinic of choice,
o
ur popularity has been built on personable and trusted client relationships,
with a strong
commitment to pet wellness,
quality
medicine and
advanced
surgical care.
With over 25 years of
veterinary
experience in the clinic
,
we
can support
you in every aspect.
We are
a
happy and dynamic
team
surrounded by our
well insured, educated and loyal client base
.
Check us out

About The Role
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
•
Overseeing all
client care
, nursing and veterinary
services.
•
Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media
and feedback
.
•
Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, payroll and profit and loss.
•
Leading on work health and safety compliance, facilities and maintenance,



assets and equipment as well as cleaning and presentation standards.
•
Working closely with the
Lead Vet
,
Regional Manager
and Vet Manager.
•
Foster a wellness culture,
great
communication and clinical team development.
•
Build strong relationships with our community, strategic partners and suppliers.
•
Join
a high performing team that love what they do.
About You
Holds experience in
veterinary
practice manage
ment
or
senior
vet nurse position
s
Minimum of 3 years vet nursing experience
post-graduation
Experience with practice management systems or appointment book management skills
Possess strong problem solving, decision making and organisational skills
Proven r
elationship
and communication skills
within all touchpoints
Benefits:
Experience
true c
areer
f
ulfillment with us
Salary
is
negotiable
plus generous bonuses
Full Time across 4 Days, no weekends
Paid specialised skill development and education available
Access to free nursing workshops via our Veterinary Training Centre
Discounts & Benefits across Fitness, Insurance and Wellbeing
Paid Parental Leave
Enjoy Team Member Events that foster great culture
Work alongside a high performing, fun and friendly team – come and meet us!
We look forward to sharing more about our talented team, positive culture and salary package. We'd also love to chat with you if you are living out of area and are considering a move to the Gold Coast region.
I
f this role sounds like you, then please 'Apply Now' with your updated resume.

📌 Practice Manager (Gold Coast)
🏢 Vetpartners
📍 Gold Coast