Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers. And while we've already done a lot of work we're proud of, we're just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose –
Creating Connections. Empowering Partnerships. Always Evolving
. Through hard work, dedication and creativity, we've become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world's leading brands leverage technology to drive the best customer experiences.
The Technical Project Manager reports into the VP of Software Delivery and
is responsible for
the
day to day
execution of software projects ensuring that projects are delivered on time, within budget, within
scope and meeting quality expectations. They will ensure that project risks are adequately mitigated and any project variance is
identified
and escalated appropriately via the right communication channels. They
will partner with both internal and external stakeholders to ensure that the project deliverables meet the end user requirements
Key responsibilities for this role
Responsible for the successful delivery of technology projects end to end by managing risks and
minimising variance throughout the life of the project
Responsible for
determining
all project deliverables and timelines, holding all stakeholders
accountable for their streams of work, including technical business analysts, development teams, and
QA

Responsible for the creation of the project plan and report on the progress of the project against these
plans ensuring that each phase of the project is completed and agreed milestones have been met
before moving to the next phase
Lead the financial reporting of the project including the development,
monitoring
and reporting on the
budget

Run working groups and steering groups to ensure issues are escalated on
a timely
manner and
through the correct channels

Manage project execution through risk and issue management, project monitoring, tracking reporting,
workflow management, quality assurance, change management and communication management

Strong management of cross-stream internal and external project dependencies

Able to build solid schedules
comprised
of technical tasks and ensure all technical scope has been
included in the delivery plan based on solution design





Understanding of technical deliverables and able to align them to business outcomes

Review and approve all user stories to ensure business and technical requirements are ready prior to
starting sprints

Hands-on, able to run scrum teams and manage sprints as well as plan an
end to end
project
schedule and deliver to key milestones
Qualifications and experience
Relevant tertiary qualifications or professional certifications in Information Technology
Minimum 7 years' project management experience delivering large-scale digital applications
Strong knowledge of solution architecture for digital solutions
Proven experience delivering software projects with budgets exceeding $5 million
Demonstrated experience presenting to senior executive stakeholders (mandatory), with exposure to C-suite executives (preferred)
Experience delivering complex technical projects across multiple workstreams
End-to-end software project management experience across all phases of the SDLC, successfully delivering multiple projects from initiation through to completion
Formal Project Management certification (PMP or PRINCE2)
Agile certification
Experience working within both Agile and Waterfall delivery environments
Previous experience as a Technical Business Analyst or Developer (preferred)
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our "Thrive Program" which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment.



Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a "Give Back Day" to allow our Crew an chance to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We're proud of where we've been and are energized by where we're going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we've accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as
coatesgroupcareer.com
.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Coates does not operate or communicate through any domain resembling "@
coatesgroupcareer.com
"
- We
do not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website

or directly through our LinkedIn profile:
Coates Group
- All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at]
hire.lever
[dot]co
If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Technical Project Manager (Sydney)
🏢 Coates Group
📍 Sydney