Job Brief:
Position: General Manager
Location: Tweed Heads, NSW
Job type: Full Time, 38 hours/week
Salary range: AUD 120,*********,000
The following is a job description for the role of Structural Engineer at SkyCiv Pty Ltd.
Purpose: To test, verify, improve and assist the development of SkyCiv structural analysis and design software, under the core product values of SkyCiv.
Main Goals: Verifi cation of software, assisting in structural engineering advice and using structural design experience to assist users through customer support..
Reporting to: Development Team, CEO, CTO
Responsibilities:
Technical Support & Customer Assistance
Provide expert guidance to users on structural analysis and design using SkyCiv software.
Assist clients in troubleshooting technical issues and optimizing their workfl ow.
Educate users on best practices and industry standards for structural engineering.
Providing assistance to the development team for general structural engineering questions
Software Testing & Quality Assurance
Conduct rigorous testing of SkyCiv software to ensure accuracy and reliability.
Identify and report bugs, inconsistencies, and areas for improvement.
Collaborate with the development team to enhance software performance.




Product Development & Innovation
Contribute engineering expertise to the development of new features and tools.
Provide insights into industry trends and customer needs to drive innovation.
Validate software calculations and ensure compliance with global engineering codes.Content Creation & Knowledge Sharing
Develop educational materials, tutorials, and documentation for users.
Write technical articles and case studies to showcase the software's capabilities.
Conduct webinars and training sessions to engage and educate clients.
Client Engagement & Business Growth
Support sales and marketing teams by demonstrating software capabilities to potential clients.
Gather feedback from users to improve the product and enhance customer satisfaction.
Assist in developing tailored solutions for enterprise clients and large-scale projects.
OTHER REQUIREMENTS
Bachelor or higher in either Civil, Structural or Mechanical Engineering
Ability to work and thrive in a quick-paced environment
Strong communication skills and the ability to work in a team environment
Close attention to detail and duty of care
The ability to work autonomously

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