Company Description
Lead the most exclusive guest experience at Sofitel Sydney Wentworth.
Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first international five-star hotel, we blend heritage, elegance and contemporary sophistication to create exceptional experiences for guests from around the world.
At the heart of this experience sits
Club Millésime
— our exclusive executive lounge offering personalised service, bespoke experiences and elevated hospitality for our most valued guests.
We are looking for an exceptional hospitality leader to take ownership of this unique space.
Job Description
As Executive Lounge Manager, you will lead Club Millésime and its team, creating a personalised and elevated experience for our most valued guests.
Balancing operational excellence with genuine hospitality, you will be highly visible within the lounge, building meaningful guest relationships, mentoring your team, and ensuring every detail reflects the Sofitel luxury experience.
You will:
Lead and inspire a high-performing luxury service team
Create exceptional experiences for VIP and Club Millésime guests
Champion service excellence across every guest touchpoint
Lead by example and foster a culture of genuine hospitality
Oversee the lounge's premium food and beverage experience
Proactively manage guest feedback and service recovery
Partner with Front Office, Concierge and F&B; teams
Drive Sofitel brand standards and operational excellence
Qualifications
You are an experienced hospitality leader who understands that luxury is found in the details.
You'll bring:
Previous experience in guest services leadership (5-star luxury experience is a huge plus)




A hands-on leader with a natural ability to motivate and inspire
A passion for creating memorable guest experiences
Exceptional communication and relationship-building skills
Strong operational and organisational capability
Experience developing and leading successful teams
A calm, professional approach in a quick-paced environment
Ability to work a rotating roster including weekends & public holidays
Most importantly, you'll have a genuine passion for people, service and creating moments that guests remember long after their stay.
If you're ready to lead one of Sydney's most exclusive luxury hospitality experiences, we'd love to hear from you.
Additional Information
Why Join Sofitel Sydney Wentworth?
We value our people and offer:
Global discounts on accommodation, dining, bars and more across
100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including
birthday leave
and
up to 12 weeks parental leave
30% team member dining discount
across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a
globally recognised luxury hospitality brand
Ongoing learning and development, working alongside
industry leaders
A
complimentary hotel stay package
to celebrate your work anniversary
Free 24/7 access to our
Employee Assistance Program
for confidential wellbeing support
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.

📌 Executive Lounge Manager (Club Millésime) (Sydney)
🏢 AccorHotel
📍 Sydney