At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
The Sr. Manager, Commercial Learning & Development – APAC is a regional leadership role responsible for overseeing Commercial Learning & Development across the APAC region, including direct responsibility for ANZ.
This role leads the development and execution of capability-building strategies that enhance sales performance, product knowledge, and commercial excellence. It ensures alignment with international priorities while addressing regional market needs and business objectives.
The role combines strategic leadership, team management, and execution oversight, acting as the primary point of accountability for L&D; across APAC. It partners closely with Sales, Marketing, and regional leadership teams to translate business strategy into effective, field-ready capability solutions.
Job Responsibilities
Commercial Learning & Development
Lead and oversee the Commercial Learning & Development function across APAC, including ANZ Customize and adapt global training content to meet the market-specific needs and cultural nuances of the region.
Define and implement a regional L&D; strategy aligned with global commercial priorities and business needs Provide coaching and development support to commercial teams, promoting growth in sales performance and customer engagement.
Act as a strategic partner to regional Sales and Marketing leadership, ensuring alignment between capability building and business performance Leverage technology platforms (LMS, CRM) to track, manage, and report on training initiatives and outcomes.




Capability Building & Training Execution
Lead the development and delivery of training programmes to enhance:
Product knowledge and technical expertise
Sales capabilities (selling skills, negotiation, competitive positioning)
Launch readiness and execution excellence
Adapt international learning frameworks to meet regional and market-specific needs
Ensure consistent, high-quality training delivery across APAC markets
Sales Performance & Impact
Drive capability initiatives that support:
Sales target achievement (volume and value)
Market share growth
Improved customer engagement and relationship quality
Identify capability gaps through stakeholder engagement and performance insights
Ensure training translates into measurable field impact and execution improvement
Team Leadership & Development
Lead, coach, and develop a team of L&D; Managers and trainers across the region
Build internal L&D; capability and strengthen the pipeline of future trainers and leaders
Foster collaboration, knowledge sharing, and consistency across markets
Stakeholder Management
Collaborate closely with:
Regional and local Commercial Leadership
Marketing teams
International Commercial L&D;
Act as the primary L&D; interface for APAC leadership
Ensure aligned and coordinated execution of training and capability initiatives
Planning & Resource Management
Develop and manage regional L&D; plans and budgets
Ensure optimal allocation of resources aligned with business priorities
Monitor effectiveness of training programmes and continuously improve outcomes




Qualifications/Skills
Strong knowledge of adult learning principles and instructional design methodologies
Excellent communication, presentation, and facilitation skills
Demonstrated leadership capability in a regional or multi-market environment
Strong stakeholder management and influencing skills at senior levels
Ability to work in a cross-cultural, geographically dispersed organisation
Robust project and programme management skills
Proficiency with LMS, CRM, and digital learning tools
Education, Experience, and Licensing Requirements
Bachelor's degree in Business, Education, or a related field; Master's preferred
Minimum 5–8 years of experience in Sales, Commercial Training, or Learning & Development
Experience in MedTech, Pharmaceutical, Optical, or similar industry preferred
Proven track record in developing sales capability and driving performance outcomes
Experience managing teams and working across multiple markets
Experience with Alcon's product portfolio or a similar industry preferred.
Familiarity with MS Office, SAP, CRM systems.
Able to travel
Why join Alcon?
- Join a global leader with a rich history of innovation and excellence in eye care.
- Be part of a collaborative and supportive team culture that values diversity and inclusion.
- Enjoy a competitive compensation package and opportunities for career advancement.
- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
Alcon Careers
See your impact at alcon.com/careers
.......................................................................
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
Find Jobs for Employees
Find Jobs for Contingent Worker

📌 Sr. Manager, Commercial Learning And Development Apac (Australia)
🏢 Alcon Research
📍 Australia