Please note
t
hat rosters are predetermined. Before
applying,
please ensure you are available to cover the following roster
:
Monday, Thursday & Friday 9.15am-5pm (21 hours per week)
Please note, you are applying for a multi-channel branch, This means that you will work in branch each day from 9.15am-1.15pm and from 2pm-5pm, you will take inbound calls (from branch).
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We've
been serving our local communities for over 100 years, with market-leading products,
services
and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means
you'll
positively
impact
our customers'
lives, and
be there for them when they need us
.
See yourself in our team
As the Customer Banking Specialist in our
Kyabram
Branch
you'll
:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, maintenance on accounts and
process applications for credit products
Complete Financial Health Checks to assess customers' financial needs and
identify
any changes




Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
We're
interested in hearing from people who have
Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & the ability to articulate financial terms in
a clear way
The ability to ask the right questions, find solutions, act with
integrity
and place the customer at the centre of everything you do
Ability to work in a busy,
commercial
and driven retail setting whilst seeing the big picture for customers and providing them with holistic solutions
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply
through
Sidekick
to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 24/06/2026

📌 Customer Banking Specialist - Kyabram (Australia)
🏢 Commonwealth Bank Of Australia
📍 Australia