This is a great opportunity for someone with experience coordinating service technicians, scheduling jobs, and managing customers within the fire protection or building services industry.
The Role:
Working closely with technicians, customers and the internal team, you will be responsible for coordinating the day-to-day service operations of the business.
Your responsibilities will include:
Scheduling and coordinating technicians across service and maintenance jobs
Managing incoming service requests and allocating jobs
Liaising with customers, technicians and contractors
Following up outstanding jobs and ensuring works are completed on time
Managing job updates and customer communication
Raising and managing work orders
Assisting with quotes, variations and job follow-ups
Maintaining accurate job and service records
Ensuring service schedules and compliance requirements are kept up to date
General administration and support of the service team




Hills District | $75,000–$90,000 + Super | Permanent Full-TimeAbout you:
Previous experience in a Service Coordinator, Service Administrator or similar role
Experience within fire protection, HVAC, Electrical or other building services is essential
Uptick experience
Strong scheduling and coordination skills
Excellent communication and customer service skills
Strong attention to detail and time management
Ability to prioritise multiple jobs and deadlines
Good computer skills and confidence working with service management systems
A positive, team-focused attitude
What's on Offer
$75,000–$90,000 + Super, depending on experience
Permanent, full time position
Hills District location
Work with an established fire protection contractor
Stable, long-term opportunity
Supportive team environment
Opportunity to grow with the business
#J-*****-Ljbffr

📌 Service Coordinator - Fire (New South Wales)
🏢 Harrison Barratt Group
📍 New South Wales