Ready to Make a Difference?
Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for aniconic Aussie brandthat's been connecting Australians for generations.
You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
What You'll Be Doing:
Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute:
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Perks:
Hourly Rate:$***** per hour
*Junior rates apply for those under 20 years of age.
*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
Generous Discounts:Enjoy30% off Telstra servicesand exclusive offers with over240 brands and partners.
Leave Options:Take advantage of16 weeks of paid parental leave,



theTelstra Extra Day Off,gender affirmation leave,Cultural Leave,Blood Donor Leave, and the ability to purchase up to4 weeks of additional leave.
Training & Career Growth Opportunities:Access over17,000 learning programswith LinkedIn Learning, and develop your career with ourFuture Ready programdesigned to build on your skills and prepare you for your next step.
Flexibility:We offer flexible working hours and a supportive approach to parental leave-do it your way!
Recognition & Rewards:Benefit fromperformance rewardsand a range of recognition programs to celebrate your success.
Inclusive Culture:Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is it You We're Looking For?
Great Communication Skills:You're a natural at connecting with people and making their day better.
Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.
Sales Drive:You're motivated to achieve (and exceed!) sales targets and KPIs.
Passion for Learning:You're eager to grow and develop your skills in a dynamic environment.
Resilience and Positivity:You have a can-do attitude, even when things get busy.
Customer-Facing Experience:Previous experience is a plus but not required-bring your enthusiasm and we'll teach you the rest!
Join Us at Telstra Retail:
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
We can't wait to see what you'll bring to our team!
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📌 Part Time Customer Service & Sales Consultant Rosebud (Melbourne)
🏢 Telstra
📍 Melbourne