Job Description
Permanent Part/Full-Time (26hrs-38hrs) Medical Receptionist
Medical Receptionist – Ophthalmology Clinic | Burwood, NSW
We are a well-established and busy Ophthalmology clinic located in Burwood, seeking an enthusiastic Medical Receptionist to join our friendly team of 8 Doctors, 4 Orthoptists, and 3 Administrative Staff.
This is a great opportunity for someone looking to work in a supportive and professional medical environment.
Start Date: Immediately
Location: Burwood, NSW (750m/10min walk from Burwood train station)
Parking: Onsite staff parking available
Availability to work a 4-week rotating roster (3-5 days per week, hours will vary weekly over a 4 week pattern)
Be available to start work at 7:30am and finish work between 4pm-6pm
This is a Monday to Friday role.
No weekend work required.
Flexibility to cover staff annual and sick leave when needed
Computer literacy and fluent English communication skills is essential
Professional phone manner and robust interpersonal skills
Ability to work with patients from a wide demographic range
Team player who can also work independently
Excellent time management and multi-tasking abilities
Willingness to learn and adapt to new systems and procedures
Essential Criteria:




Availability to work a 4-week rotating roster (3-5 days per week, hours will vary weekly over a 4 week pattern)
Be available to start work at 7:30am and finish work between 4pm-6pm
This is a Monday to Friday role.
No weekend work required.
Flexibility to cover staff annual and sick leave when needed
Computer literacy and fluent English communication skills is essential
Professional phone manner and strong interpersonal skills
Ability to work with patients from a wide demographic range
Team player who can also work independently
Excellent time management and multi-tasking abilities
Willingness to learn and adapt to new systems and procedures
Desired Criteria (not essential but highly regarded):
Previous experience in a medical or ophthalmology reception role
Familiarity with Xestro medical software
Understanding of Medicare, Private Health Insurance, and DVA billing
Fluency in a second language
Typing proficiency
Key Responsibilities:
Booking appointments based on doctors' individual schedules
Handling incoming phone and email inquiries efficiently
Coordinating surgical bookings
Following practice procedures and protocols
Participating in ongoing training and development

📌 Permanent Part/Full-Time (26Hrs-38Hrs) Medical Receptionist (Melbourne)
🏢 Burwood Eye Clinic
📍 Melbourne