Job Description
Jetstar Airways Pty Ltd in Melbourne is seeking a Senior Customer Advocacy Specialist to lead high-stakes complaints and complex investigations, ensuring fair outcomes with empathy and professionalism.
You will manage escalated cases, prepare documentation for tribunals, collaborate with legal teams, and drive improvements in customer service while representing Jetstar at external proceedings.
📌 Senior Customer Advocacy Specialist - Complex Disputes Lead (Victoria)
🏢 Jetstar Airways
📍 Victoria
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