Job Description
The Dealer Business Manager (DBM) is responsible for leading XPeng's sales operations within a designated district of a state office in Australia, driving dealer network performance, achieving sales targets, and managing inventory allocation.
This role reports to the Regional Manager Australia and works collaboratively with the Regional Service Manager to ensure comprehensive market coverage and business growth.
The DBM plays a critical role in dealer development, market expansion, and ensuring sales excellence across the assigned district to establish XPeng as a leading electric vehicle brand in the Australian market.
Key Areas of Responsibility
Sales Performance & Target Achievement
Drive achievement of quarterly and annual sales targets for assigned district
Implement district sales strategies aligned with Regional Manager's objectives and regional business plans
Monitor and analyze district sales performance metrics including volume, revenue, and market penetration
Support initiatives to improve Sales Satisfaction Index (SSI) and contribute to Net Promoter Score (NPS) enhancement
Create and monitor monthly dealer sales targets within district aligned with regional objectives
Support product pricing positioning strategy implementation within assigned district
Manage day-to-day dealer performance and relationships within assigned district
Support Regional Manager in dealer recruitment activities and network expansion initiatives
Conduct regular dealer visits and performance coaching sessions
Lead structured dealer engagement programs including monthly sales meetings
Support dealer sales teams through training, coaching, and performance management
Monitor dealer compliance with XPeng standards and operational requirements
Identify and escalat[e] dealer performance issues to Regional Manager with recommended corrective actions
District Inventory & Allocation Management
Manage district-level inventory allocation in coordination with Regional Manager
Monitor dealer stock levels, aging inventory, and turn rates within district
Develop and implement dealer allocation plans ensuring optimal inventory distribution
Coordinate with logistics team for efficient vehicle distribution and delivery to dealers
Respond to dealer inventory inquiries and requests with appropriate adjustments
Monitor order status and adjust for inventory imbalances across district dealers
Provide district inventory forecasts to support regional production planning
Market Development & Sales Initiatives
Drive market share growth within assigned district through targeted sales strategies




Support implementation of regional sales campaigns and promotional activities
Monitor local competitor activities and market dynamics to identify opportunities
Coordinate district-level sales events and customer experience initiatives
Support new model introduction activities and dealer preparation programs
Analyze district market trends and provide insights to Regional Manager
Business Policy Implementation & Incentive Programs
Implement regional business policies and dealer incentive programs within district
Support dealer understanding and execution of sales policies and promotional campaigns
Monitor dealer participation in incentive programs and promotional activities
Recommend district-specific sales initiatives to Regional Manager based on market conditions
Support pricing strategies and promotional campaigns aligned with regional objectives
Customer Satisfaction & Case Resolution
Coordinate with Regional Service Manager on customer case escalations requiring cross-functional support
Monitor dealer Sales Satisfaction Index (SSI) performance and implement improvement actions
Support dealer teams in handling customer inquiries and resolving sales-related issues
Ensure timely resolution of customer escalations in collaboration with relevant teams
Cross-functional Collaboration
Work collaboratively with Regional Service Manager on dealer support and customer satisfaction
Coordinate with ANZ Marketing Manager on district-level marketing and promotional activities
Collaborate with ANZ Logistics Manager on inventory planning and vehicle distribution
Work with Regional Manager on strategic initiatives and performance improvement programs
Support coordination with ANZ headquarters teams on dealer development and market expansion
Reporting & Communication
Provide regular performance reports to Regional Manager on district sales metrics
Report on dealer performance, market conditions, and competitive environment updates
Attend regional sales meetings and contribute to strategic planning discussions
Communicate district sales activity planning and execution status to Regional Manager
Maintain transparent communication with all stakeholders on sales performance




Compliance Requirements
General Compliance
Ensure compliance with all XPeng ANZ company policies and procedures
Maintain adherence to Australian Consumer Law and Fair Trading Acts
Comply with automotive industry standards and regulations in Australia
Ensure all sales operations meet legal and regulatory requirements
Quality Management
Support continuous improvement processes for sales operations
Monitor quality metrics across dealer network performance within district
Maintain detailed records of sales performance and dealer feedback
Assess and mitigate sales-related business risks within district
Ensure compliance with warranty and consumer protection procedures
Monitor and manage inventory and financial risks
Report on business exposures and performance indicators to Regional Manager
District Sales Planning: Develops and implements effective sales strategies for assigned district aligned with regional objectives
Dealer Team Leadership: Motivates and supports dealer sales teams to achieve performance excellence
Performance Management: Sets clear expectations and drives accountability for sales results
Sales Process Excellence: Implements best practices and continuous improvement initiatives
Technical & Industry Expertise
Automotive Industry Knowledge: Solid understanding of automotive sales, dealer operations, and Australian market dynamics
Electric Vehicle Market: Knowledge of EV market trends, customer preferences, and competitive landscape
Digital Systems: Proficiency in dealer management systems, CRM platforms, and sales reporting tools
Regulatory Knowledge: Understanding of Australian automotive regulations and consumer protection laws
Business Acumen
Commercial Understanding: Strong financial acumen and ability to drive sales profitability
Market Analysis: Conducts local market research and competitive analysis for tactical decision making
Inventory Management: Skills in inventory planning, allocation, and logistics coordination
Project Coordination: Successfully manages multiple sales initiatives and dealer programs
Communication & Relationship Management
Stakeholder Management: Builds and maintains effective relationships with dealers, customers, and internal teams
Dealer Development: Proven ability to support and develop dealer performance
Problem Solving: Strong problem-solving skills for sales and dealer issues
Communication Skills: Excellent verbal and written communication skills for various audiences
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📌 Dealer Business Manager (New South Wales)
🏢 XPENG
📍 New South Wales