Noble Toyota is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across Canterbury-Bankstown region. We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.
We are seeking a skilled and customer-focused Customer Experience Consultant to join our call-centre team. In this role, you will be responsible for handling inbound calls and making outbound calls to schedule vehicle service appointments.
Key Responsibilities
Answer incoming calls and make outbound calls to confirm or schedule service bookings
Provide accurate information about service offerings and availability
Maintain clear and detailed customer records in our system
Assist with filing, scanning, and maintaining service-related documents
Perform general administration tasks as required
Requirements
Previous experience in a call-centre environment will be highly regarded
Strong communication and customer service skills




Basic computer literacy and administrative experience
Ability to multitask and work in a rapid-paced environment
Why Join us?
4K Automotive provides opportunities for all team members to have a long and rewarding career. Advantages include:
Reward and recognition programs - celebrating milestones, service awards, and birthdays.
Staff referral bonuses and team perks
Ongoing career development through internal training and manufacturer-accredited programs
Employee Assistance Program (EAP)
Discover more about 4K Automotive - explore our Careers Hub:
Only shortlisted applicants will be contacted.
Applicants must reside in Australia and hold full working rights.
We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
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📌 Customer Experience Consultant Sydney
🏢 Noble Automotive
📍 Sydney