Hybrid Service Designer: Shape Scalable Member Journeys Victoria

Hybrid Service Designer: Shape Scalable Member Journeys Victoria

24 Sep
|
CareSuper
|
Victoria

24 Sep

CareSuper

Victoria

Job Description
CareSuper is seeking a Service Designer to shape end-to-end member journeys across digital, assisted and back-office channels. You will craft customer journey maps, service blueprints and end-to-end process views, influencing delivery through workshops and cross-functional collaboration.
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Reporting to the CX Manager, this role requires a human-centred design mindset, solid facilitation, and experience in large projects within financial services or regulated settings.

📌 Hybrid Service Designer: Shape Scalable Member Journeys Victoria
🏢 CareSuper
📍 Victoria

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