Job Description
You'll be the first face and voice our clients meet — so we're after someone polished, warm and switched-on, who takes pride in presenting beautifully and making every client feel instantly at ease. We're looking for a long-term team member who fits our culture as much as our roster.
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Key responsibilities
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Being the warm, skilled first impression every client remembers
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Managing calls, enquiries and treatment discussions
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Handling bookings, cancellations, rebooking, checkouts and invoicing
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Building genuine client relationships and following up with care
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Assisting clinical staff to recommend skincare and treatments, supporting retail sales
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Maintaining retail displays and stock
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Completing reports and general admin
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Assisting with social media as needed
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Keeping the clinic neat, tidy and client-ready
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Supporting the team to keep things running smoothly
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About you
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At least 3 years' experience in reception, front-of-house, retail, customer service or admin —
clinic/medical/cosmetic
experience highly regarded
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Genuine interest in skincare and aesthetic treatments
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Booking software experience an advantage, but not essential
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Warm, confident, reliable and always polished and professionally presented
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Robust organisation and attention to detail
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Comfortable chatting to clients about skincare products and treatments
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Calm under pressure, able to juggle multiple tasks with a smile
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Proactive — takes initiative without being asked
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A outstanding team player who can also fly solo when needed
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Open-minded and keen to grow within the skin industry
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About us
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We are one of Sydney's leading results-driven aesthetic skin clinics, founded in . We're a team of Bachelor-qualified Dermal Clinicians and Nurses delivering honest, evidence-based skin treatments to clients across the Eastern Suburbs.
📌 Receptionist Front Of House New South Wales
🏢 Skin Clinic@Blyss
📍 New South Wales
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