Senior Learning and Knowledge Management Officer
Working closely with project teams, subject matter experts and key stakeholders, you will help ensure end users are equipped with the learning, documentation and knowledge resources required to successfully adopt current and changing enterprise systems.
Key responsibilities include:
Design and developlearning content, eLearning, training manuals, user guides and supporting materials.
Develop learning and knowledge resources supportingSAP S/4HANA, payroll and workforce management solutions.
Coordinate course structures, training content, delivery methods and evaluation activities.
Create and maintainwork instructions, end-user documentation and system support materials.
Update learning and user documentation following software releases and system changes.
Manage version control across training content, communication portals and knowledge libraries.
Conduct quality reviews and audits to ensure learning materials are accurate, consistent and fit for purpose.
Provide guidance and advice oninstructional design and knowledge managementapproaches.
Work closely with stakeholders to understand learning requirements and support successful organisational and system change.
Initial 3 Month Contract + Extensions
$840 PD
Brisbane Based
The Role
Working closely with project teams, subject matter experts and key stakeholders, you will help ensure end users are equipped with the learning, documentation and knowledge resources required to successfully adopt new and changing enterprise systems.
Key responsibilities include:
Design and developlearning content, eLearning, training manuals, user guides and supporting materials.
Develop learning and knowledge resources supportingSAP S/4HANA, payroll and workforce management solutions.




Coordinate course structures, training content, delivery methods and evaluation activities.
Create and maintainwork instructions, end-user documentation and system support materials.
Update learning and user documentation following software releases and system changes.
Manage version control across training content, communication portals and knowledge libraries.
Conduct quality reviews and audits to ensure learning materials are accurate, consistent and fit for purpose.
Provide guidance and advice oninstructional design and knowledge managementapproaches.
Work closely with stakeholders to understand learning requirements and support successful organisational and system change.
About You
We are looking for someone with demonstrated experience acrosslearning design, instructional design, training development or knowledge management, ideally within a major SAP or enterprise technology transformation.
You will ideally bring:
Experience developing training and learning materials forSAP implementations or major enterprise system rollouts.
Strong knowledge ofinstructional design, learning development and knowledge management principles.
Experience developingeLearning and blended learning solutions.
Strong capability producing training manuals, work instructions, user guides and other end-user documentation.
Experience managing the creation, packaging and ongoing maintenance of knowledge resources.
Excellent written communication and documentation skills.
Strong stakeholder engagement, consultation and facilitation capabilities.
Experience working within complextechnology transformation or system implementation projects.
Strong attention to detail and a focus on quality.
Ability to work collaboratively within fast-paced, multidisciplinary project teams.
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📌 Senior Learning And Knowledge Management Officer (Queensland)
🏢 Talent
📍 Queensland