Pacific Automotive Holdings – Castle Hill NSW
SIXT is a leading international provider of high-quality mobility services with a strong track record of growth and innovation.
With more than280,000 vehicles across 2,100+ locations in over 110 countries, SIXT is recognised globally for its commitment to outstanding customer experience and digital innovation.
Due to continued business growth, we have afull-time Customer Experience Agentposition available at ourCastle Hill & Surrounding Areas.
You'll be the face of SIXT, helping customers at the counter, managing reservations and rental transactions, and ensuring every customer receives a professional and positive experience.
Key Responsibilities
Providing friendly, professional and efficient customer service at the counter
Managing vehicle rental and return transactions accurately and efficiently
Answering customer enquiries, phone calls and managing reservationsUnderstanding customer needs and recommending suitable rental products and options
Identifying sales opportunities while maintaining a positive customer experience
Building and maintaining strong customer relationships
Ensuring the counter and fleet presentation meet company standards
Completing general administrative and banking duties
Supporting nearby branch locations when required
About You
Car rental experience is preferred but not essential.If you have experience in customer service, retail, hospitality, tourism,



sales or another customer-facing environment, we'd love to hear from you.
Confident and professional communication skills
The ability to understand customer needs and apply effective sales skills
A positive attitude, strong work ethic and sense of accountability
Ahigh level of attention to detail and strong problem-solving skills
Theflexibility and adaptability to thrive in a fast-paced environment
A willingness to learn, develop and take on new challenges
The ability to work independently and as part of a team
Availability to work across different days and hours, including weekends as required
Willingness to work across nearby branch locations when operationally required
Why Join SIXT?
Worldwide car rental discounts of up to 40% – enjoy exclusive employee benefits across SIXT's global network
Genuinecareer development and progression opportunities
Adynamic work environmentwith a supportive team
The opportunity to develop valuablecustomer service and sales skills
The chance to be part of aglobal brandthat values innovation, customer experience and excellence
Ready to Join Us?
If you're energetic, customer-focused and enjoy working with people, this could be the prospect for you.
You don't need car rental experience to get started — bring your customer focus, positive attitude and willingness to learn.
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📌 Customer Experience Agent (New South Wales)
🏢 Pacific Automotive Holdings
📍 New South Wales