Job Description
New South Wales, NSW, Australia
Permanent Full Time
Expression of Interest – Customer Service | Upcoming Opportunities
Our integratedliving family is growing (and we love it!), with more clients joining our community and exciting new opportunities becoming available.
We're looking for friendly, organised and customer-focused people to join our Carrington-based Call Centre in upcoming Customer Service roles.
At integratedliving Australia, we provide high-quality community and in-home health services across rural, regional, and remote communities.
Our mission is simple — supporting people to live healthy, independent, and active lives in their own homes and communities.
What a Day Can Look Like
Respond to client enquiries and provide friendly, professional customer service
Support clients with bookings, information and general enquiries
Liaise with internal teams to resolve questions and provide solutions
Manage administrative tasks and maintain accurate customer records




Build positive relationships with clients, families and colleagues
Help ensure every customer has a positive experience with integratedliving
What you'll bring
A genuine passion for helping people and providing great customer service
Previous experience in customer service, administration, contact centres or similar roles
Strong communication and interpersonal skills
Excellent organisation and attention to detail
Confidence using computers and learning new systems
A positive, solutions-focused approach
What we offer
Supportive and cooperative team environment
Monday to Friday or 7-day rotating roster options, depending on the role
Salary packaging up to $15,900 tax-free
Ongoing training and professional development
Access to Perkbox with 9,000+ discounts
Wellness programs and Employee Assistance Program (EAP) support
Real career progression opportunities

📌 Expression Of Interest - Customer Service Officer (New South Wales)
🏢 Integratedliving Australia
📍 New South Wales