Job Description
Organization- Park Hyatt Sydney
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Summary
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About Park Hyatt Sydney
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Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
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About The Role
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To adhere to department standard for the completion of the Guest Services tracking / control sheets and daily logging systems.
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Ensures the delivery of the Brand promise and provides a professional and courteous service to hotel guests at all times.
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To be knowledgeable of all Park Hyatt Sydney facilities, including the event spaces, spa, restaurant, bar and in-room dining menus in order to confidently recommend to guests.
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To make contact with hotel guests during their stay and offer to organise a wide range of services and arrangements by professionally and efficiently handling their requests.
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To ensure that all daily VIP amenities, special request guest rooms are prepared with the appropriate amenity or replenishment.
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To offer a personalised and pre-emptive service, that is tailored to suit the individual preferences of each guest.
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Required to be proficient in the working and knowledge and demonstrate the duties and tasks of the concierge and in-room dining roles and to be adaptable to for fill the specifications of these positions when required or delegated by management.
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To deliver the welcome chocolate amenity, and assist in performing any special requests as asked by our guests, departmental supervisors and management
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To refill par stock levels for equipment and supplies as delegated by supervision and assist maintain pantries so adequately equipped, tidy and organised.
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To ensure a high level of presentation of each rooms private bar available to guests ensuring all items are positioned and placed correctly.
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Qualifications
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Well developed computer knowledge, particularly in the use of MS Office, Lotus Notes and e-mail
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Extremely organised with a strong commitment to maintaining a controlled working environment
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Current NSW RSA Certificate
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At least 1 year experience in a Food and Beverage outlet
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Preferable knowledge of Travel/Hotel Industry
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Working at Park Hyatt Sydney will include:
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Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
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Access to discounted Hyatt accommodation worldwide
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Access to internationally recognised learning and development programs and opportunities
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Access to an employee assistance program and paid family leave advantages
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Being part of a diverse and inclusive team, passionate about their work
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A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
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Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

📌 Food & Beverage Attendant -In Room Dining (New South Wales)
🏢 Park Hyatt
📍 New South Wales