23 Sep
|
Regen | 115
|
New South Wales
23 Sep
Regen | 115
New South Wales
Job Description
Founding Club Manager - Pre-Opening Luxury Wellness Club
n
REGEN is a new private longevity and peak-performance club being developed in the Sydney CBD, targeting an opening in January ****.
n
Combining advanced recovery technology, health insights and premium hospitality, REGEN will provide services including cryotherapy, hyperbaric oxygen, red-light therapy, sauna, thermal bathing, float therapy, compression, massage, body scanning and clinician-led treatments.
n
REGEN is not a traditional gym, medical clinic or day spa. It is being designed for executives, professionals and people who want to perform, recover and age better.
n
The doors have not opened yet. The fitout, equipment, systems, operating procedures, membership base and team are all currently being developed.
n
We are looking for the person who can bring these elements together and turn the concept into an exceptional operating club.
n
About REGEN
n
REGEN is a new private longevity and peak-performance club being developed in the Sydney CBD, targeting an opening in January ****.
n
Combining advanced recovery technology, health insights and premium hospitality, REGEN will provide services including cryotherapy, hyperbaric oxygen, red-light therapy, sauna, thermal bathing, float therapy, compression, massage, body scanning and clinician-led treatments.
n
REGEN is not a traditional gym, medical clinic or day spa. It is being designed for executives, professionals and people who want to perform, recover and age better.
n
The doors have not opened yet. The fitout, equipment, systems, operating procedures, membership base and team are all currently being developed.
n
We are looking for the person who can bring these elements together and turn the concept into an exceptional operating club.
n
The opportunity
n
The Founding Club Manager will be REGEN's first senior operational appointment.
n
You will work directly with the Founder during the pre-opening period and take ownership of launch planning, systems, staffing, founding memberships, training and operational readiness.
n
You will not be inheriting an established team or finished operating manual. You will help build both.
n
Once the club opens, you will lead its daily operation,
commercial performance, people and member experience.
n
This is a hands-on leadership position for someone who enjoys building, solving problems and taking genuine ownership.
n
Before opening, you will
n
n
Create and manage the complete pre-opening plan.
n
Provide operational input into the club layout, equipment placement and member flow.
n
Coordinate operational requirements with designers, contractors, suppliers and equipment providers.
n
Implement membership, booking, payment, reporting and communication systems.
n
Help develop the membership structure, founding-member offer and launch campaign.
n
Lead founding-member acquisition and corporate partnerships with direct support from the Founder.
n
Design the complete member journey, from first enquiry and onboarding through to ongoing progress reviews.
n
Recruit, roster and train nurses, member-experience staff and operational support.
n
Develop operating procedures, service standards, safety processes and opening checklists.
n
Coordinate equipment commissioning, staff training and operational testing.
n
Conduct full rehearsals of every member experience before opening.
n
Ensure the club is commercially and operationally ready to receive members.
n
n
Once open, you will
n
n
Lead the daily operation of a premium, multi-service wellness club.
n
Deliver a highly personalised and consistent member experience.
n
Own membership sales, retention, engagement and revenue performance.
n
Manage staffing, rostering, training, payroll controls and team performance.
n
Oversee budgets, expenses, suppliers and management reporting.
n
Maintain exceptional presentation, cleanliness and service standards.
n
Work closely with nurses, clinical advisers and external providers.
n
Ensure privacy, safety,
consent and compliance requirements are followed.
n
Monitor equipment performance, maintenance and service availability.
n
Resolve member concerns quickly, professionally and discreetly.
n
Build a strong club culture and genuine member community.
n
Report performance, risks and opportunities directly to the Founder.
n
n
About you
n
You are commercially capable, highly organised and naturally good with people.
n
You understand that luxury is created through attention, consistency and anticipation - not simply expensive finishes.
n
You will ideally have:
n
n
At least five years' experience in senior club, venue or operations management.
n
Experience in premium wellness, private clubs, luxury hospitality, boutique fitness, allied health or a comparable member-based business.
n
Previous involvement in opening a new venue, club or business.
n
Demonstrated responsibility for revenue, budgets, staffing and operating results.
n
Strong membership sales, retention and relationship-management experience.
n
Experience creating procedures and bringing structure to a growing operation.
n
Confidence implementing booking, payment and reporting systems.
n
Excellent personal presentation and attention to detail.
n
The ability to remain calm and accountable in a fast-moving pre-opening environment.
n
Full Australian working rights.
n
n
A clinical qualification is not required. Experience working with clinicians or within a regulated health or wellness environment would be advantageous.
n
This is an on-site role requiring some early mornings, evenings and weekends, particularly around launch and during the club's establishment period.
n
Remuneration and perks
n
n
Base salary of up to $100,000, depending on experience.
n
Up to $20,000 first-year performance bonus, linked to opening readiness, membership growth, member retention, service quality and budget performance.
n
Complimentary REGEN membership in accordance with the staff membership policy.
n
Direct involvement in building a new premium Australian wellness brand.
n
Genuine opportunity to progress into broader operational leadership as REGEN expands.
n
📌 Founding Club Manager - Pre-Opening Luxury Wellness Club (New South Wales)
🏢 Regen | 115
📍 New South Wales