Job Description
Australian Financial Complaints Authority in Melbourne is seeking an Ombudsman to join our team and make fair, consistent and timely decisions for consumers.
The role suits senior legally qualified professionals with a strong track record in consumer resolution across banking, telco and digital platforms.
You will lead decisions, mentor adjudicators and work with industry bodies to raise standards.
This board-appointed position offers hybrid work, adaptable leave options and a supportive culture
📌 Senior Ombudsman & Industry Leader (Victoria)
🏢 Australian Financial Complaints Authority
📍 Victoria
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