Job Description

Job Description: /n

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Australian Citizens with NV1 Clearance residing in Australia only respond.

Job details/n

The NDIA is committed to providing access to its services for Participants and Providers through digital and cloud channels. We are undertaking a major program of work involving multiple projects spanning several current industry leading technologies, including Salesforce as a core component.

The Office of the CIO (OCIO) seeks an experienced Environments Engineer/Senior Salesforce Administrator to join our dynamic quick-paced team.

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The role requires strong hands-on capabilities along with well-developed management skills including team leadership, stakeholder engagement, and the ability to work collaboratively across various functions.

Key duties and responsibilities/n
Assist with overall team strategy and planning.

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Provide technical leadership to the settings Team.

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Develop and maintain Salesforce setting plans.

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Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.

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Ensure standards and support processes are continually reviewed and improved.

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Seek out automation opportunities for improved management of the Salesforce landscape.

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Troubleshoot Salesforce issues and work with internal parties and external vendors to resolve them.

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Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into Production.

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Manage support tickets with Salesforce & maintain platform security.

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Ensure documentation on processes, policies, and configuration is developed and maintained.

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Evaluate current releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.

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Assign work activities, mentor and provide support to the environments team.

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Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.

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Required Skills: /n

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Environment Analysts Cloud Support Access Management Skills Architects Stakeholder Engagement CI/CD Developers Infrastructure Automation Team Leadership Strategy Vendors Security Administration Documentation Planning Business Leadership Management

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📌 Senior Salesforce Infrastructure Engineers Ballarat
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