$40 ABN Hourly Rate + Bonuses paid weekly and monthly
You'll be responsible for managing new and existing customer enquiries, building relationships and converting opportunities into bookings. This role is within a premium, established business in the aesthetics industry, operating from a beautiful modern location on the Gold Coast.
Key responsibilities
Responding to new customer enquiries
Calling and following up prospective customers
Converting enquiries into consultations and bookings
Reconnecting with existing and past customers
Following up customers who have expressed interest but haven't booked
Providing exceptional customer service over the phone and via messages
Maintaining accurate notes and follow-up activities
Working towards achievable sales and booking targets
About you
Confident, warm and engaging on the phone
Experienced in phone sales and customer service
Experienced in a premium customer service environment




Professional and well presented
Naturally persuasive without being pushy
Highly organised and excellent with follow-ups
Motivated by targets, bonuses and achieving results
Positive, reliable and proactive
Experience in aesthetics, beauty, wellness, medical, hospitality, luxury retail or other premium service industries would be highly regarded
Approx. 24 hours per week, 5 days. More hours if required.
Attractive bonuses and commissions
Opportunity to increase your earnings through performance
Beautiful, up-to-date office environment
Fantastic Southport location
Friendly, welcoming and supportive team
Established customer database and incoming enquiries
An exciting role within a growing premium business
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📌 Client Enquiries & Sales Coordinator (Gold Coast)
🏢 Alma Clinic Australia
📍 Gold Coast