Job Description
The NEX Building Group is seeking a Customer Care Consultant to join the Norwest team and manage the end-to-end customer journey. This role focuses on triaging inquiries across phone, email, CRM, and live chat, and nurturing sales leads through the build process.
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You will work within the Customer Central team, handling client relationships, resolving issues, and collaborating with internal teams to improve the customer experience.
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📌 Homebuyer Experience Specialist (New South Wales)
🏢 NEX Building Group
📍 New South Wales
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