Rapid Cover in Sydney, NSW is seeking a dedicated Complaints Officer for a full-time hybrid role based in our Sydney CBD office (NSW ****).
You will manage and resolve customer complaints in a timely, fair, and empathetic manner to uphold our reputation and regulatory compliance.
You will investigate, log, and track complaints, communicate with customers and internal teams, and contribute to continuous service improvements.
Strong communication and investigative skills are essential.
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📌 Insurance Complaints Investigator (Hybrid, Sydney) (New South Wales)
🏢 Fast Cover
📍 New South Wales
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